Privacy Policy

Introduction

Solux Tech® respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the rights you have in relation to it. This website is operated by Solux Tech Ltd (United Kingdom), which is the controller of personal data collected through it. If you work with Solux Tech LLC (United States), that company is responsible for the personal data it handles, under the data protection laws that apply to it.

Information we collect

We may collect the following categories of information:

• Details you provide directly to us through forms or by email, such as your name, contact details and the content of your enquiry.
• Technical information, such as IP address and browser data, which is processed when you visit the website.
• Business information relating to the services you request or discuss with us.

How we use your information

We use personal data to deliver our services, respond to your enquiries, meet our legal and regulatory obligations, and—where you have consented—to send you relevant communications.

Data sharing

We do not sell or rent personal data. Information may be shared with trusted service providers who support our operations, or where we are required to do so by law. Messages sent through the forms on this website are delivered to us by a third-party form-delivery provider (currently FormSubmit), which processes the content of the message in order to relay it to our inbox.

Cookies

This website uses very few cookies. You can adjust your browser settings to manage or disable cookies, although some features of the site may not function as intended as a result. For more detail, including the third-party translation tool, see our Cookies Policy.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your rights

Where UK data protection law applies, you may request access to the personal data we hold about you, ask us to correct inaccurate data, request erasure (subject to our legal obligations), and object to certain processing. You also have the right to complain to the Information Commissioner’s Office (ICO). If you deal with Solux Tech LLC (United States), you may have similar or different rights under the laws that apply there. To exercise any of these rights, please contact us at info@soluxtech.co.uk.

Data retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including any business, legal, or regulatory requirements.

International transfers

Because Solux Tech operates in the United Kingdom and the United States, personal data may be transferred between these locations. Where personal data is transferred out of the UK, or out of another jurisdiction with transfer rules, we make sure appropriate safeguards are in place as the applicable law requires.

Governing law

This policy is governed by the laws of England and Wales. Where Solux Tech LLC (United States) handles your personal data, the data protection laws of the relevant jurisdiction may also apply, and nothing in this policy limits the rights you have under them.

Updates and contact

We may update this policy from time to time. Any questions about this policy or how we handle your data can be directed to info@soluxtech.co.uk or by phone on +44 7475 042020.